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Online appointments and prescriptions

We are now able to offer online appointment booking and an improved prescription request service. Please visit the surgery to register for these online services. 

Moved address or changed your phone numbers recently?

Please inform us of any change in your contact details immediately. This helps us provide better service and care. You can use the form on the home page of this website or inform us in person.

More than one problem to discuss?

Please be reminded that the doctor may not be able to effectively deal with several problems in one consultation. You might be asked to book another appointment. Please speak to one of our reception staff if you need a double appointment or there are any queries. 


closed_signWhen We Are Closed

If you need urgent advice or an emergency visit outside normal surgery hours please contact the surgery on 01283 563175. You will be given the appropriate telephone number to call for advice.

Alternatively, you can contact Out of Hours Service by ringing 111

SDUC Out of Hours Service

Out-of-hours cover for emergencies is provided by Staffordshire Doctors Urgent Care . Doctors are usually based at Cross Street Clinic (click here for a map) but you may be asked to attend a different out-of-hours centre. They are available from 6.00 pm until 8.00 am on weekdays and all day on Saturdays, Sundays and Bank Holidays. Patients are requested to ring the emergency number to make an appointment to be seen the same day. Patients who are too unwell to leave their homes may receive a visit at the discretion of the doctor. 

NHS 111

In the case of urgent need when the practice is closed you can call NHS 111 (dial 111 free from landlines or mobiles) to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and/or shortness of breath constitute an emergency.


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website